« A satisfied customer is the best business strategy of all. »

Michael LeBoeuf

NEWSLETTER
EQUITABLE MANAGEMENT: MYTH OR NECESSITY?
Newsletter
FROM IDEA TO ACTION Depression, burnout, boreout, brownout… Unfortunately, all these terms relating to lack of wellbeing among employees, leaders and business...
› Read more
It Is a Time of Creative Renewal…
Newsletter
Vacations are over, school is starting… this time of the year is synonymous with growing activity, launching new projects and picking up...
› Read more
Part Two: THE STRATEGY OF THE DOLPHIN IN THE BUSINESS CONTEXT
Newsletter
Several years ago, San Diego researchers placed 95 sharks and 5 dolphins in a large pool and let them live together for...
› Read more
+ View more articles
FRANCHISE SPECIAL
NEUROLEADERSHIP: OPTIMIZING DECISION MAKING TO IMPROVE NETWORK PERFORMANCE PART 2
Special franchise
In Part 1 of this article we talked about the intricacy of neurological pathways behind the multitude of decisions we take every...
› Read more
Neuroleadership: Optimizing Decision Making To Improve Network Performance- Part 1
Special franchise
We take millions of decisions, conscious and unconscious, every day, from easy ones such as putting one foot in front of the...
› Read more
TO BE OR NOT TO BE… A TRUE ENTREPRENEUR?
Special franchise
Is a franchisee an entrepreneur or not? This fundamental question is still baffling many stakeholders in franchising and entrepreneurship today. There seems...
› Read more
+ View more articles
SUSTAINABLE DEVELOPMENT
Go Beyond Recycling and Save!
Sustainable dev.
Source: https://www.recyc-quebec.gouv.qc.ca/citoyens/mieux-consommer   We often hear that Quebecers are recycling champions. The 4Rs principle of sustainable development: Reduce, Reuse, Recycle and Recover…...
› Read more
Stop Doing It for ISO!
Sustainable dev.
ISO standards have to bear a great deal despite their many revisions and improvements over the years. “It must be done because...
› Read more
Sustainable development implementation stages for continuous organizational improvement
Sustainable dev.
Our previous articles on sustainable development mainly focused on its impact on the overall organizational performance, considering the economic, social and environmental...
› Read more
+ View more articles
FAVORITES
Inspiration inc.
Our selection
What would be a typical profile of an entrepreneur? Where does it all begin? Inspiration Inc. is the story of 10 successful...
› Read more
Sustainable Public Quality: From “doing it right” to “living better”
Our selection
As our elected officials return to office after their summer recess… This book, so accurate and current, will both entertain you and...
› Read more
Miracles: mode d’emploi (Miracles: a How-To Manual)
Our selection
It is during his visit to Sherbrooke on May 19 that we had the pleasure to meet with Alexandre Nadeau, expert in...
› Read more
+ View more articles
HEY BOSS
Face to Face
Hey Boss!
When we get back home after work, what do we talk about with our significant others? Twenty per cent is about our...
› Read more
The Challenge of a New Beginning!
Hey Boss!
I am just like everyone else! This is who I am. I have fears, desires, needs, questions that push me to go...
› Read more
Hey, Boss!
Hey Boss!
Let me introduce myself: my employee ID Number is 04, I am a seasoned professional with rich work experience, most of it...
› Read more
+ View more articles
View all articles in our sitemap.

Strategic snapshot

Schedule your preliminary meeting